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S&D's AdTrack™

1. The objectives of AdTrack™

The purpose of advertising is to "communicate the product and brand message to the consumers", the direct effectiveness will be, even though may not lead to behavior, the change of consumer attitude and perceptions towards certain product.

The objective of advertising lies on changing the targets' attitudes. In the course of this change, six stages can be found: unawareness, awareness, comprehension, conviction, desire and purchasing behavior. Therefore, to decrease unknown rate and increase the rate of awareness, comprehension, conviction, desire and behavior are the objectives of advertising.

S&D's AdTrack™ is especially designed to judge whether the objectives mentioned are achieved or not. AdTrack™ not only reveals the effectiveness within certain period of time, but also provides benchmark for the next stage of the campaign.

2. The structure of AdTrack™

The effectiveness of advertising is measured by the change of consumers' knowledge and attitude towards the advertised product. Therefore, AdTrack™ is usually conducted by several waves in different stages of the campaign. Every wave owns a specific objective. The conclusion of those waves will lead to a comprehensive and accurate judgment on an advertising campaign. A whole AdTrack™ contains four waves, which can be selected according to the specific situation of clients.

Stage Timing Objectives
Stage I Pre-campaign Understand the current status of the market and the product and set as benchmark for the campaign.
Stage II In the course of the campaign (e.g. one and half month after it launches) Evaluate the effectiveness of the campaign, and adjust it in time to maximize the profit.
Stage III Right after the campaign Understand the influence the campaign leaves on the consumers' perception of the product, estimate its effectiveness and judge whether the objectives are achieved.
Stage IV One month after the campaign Understand the long-term influence of the campaign to consumers, make reference for the next campaign while estimating the finally effectiveness of it.

3. The methodology of AdTrack™

AdTrack™is usually conducted in one of the three formats with individuals who meet the "Conceptual Target" criteria:

  • 200-300 Central Location Interviews: 2-3 locations are selected in one city. Through interception or reservation, qualified respondents are invited to the research venue, where five TVCs in clutter reel are shown to them. In order to create a real watching setting, the test TVC is arranged in the third one. After watching once, the respondents are asked to recall what they saw. The test TVC will be played once more, and then specific questions to it will be asked.
  • 200-400 In-doors Interviews, using possibility sampling method: With higher representative meaning than central location interview. However, limited by the researching method, key visual pictures, rather than the real TVCs, are used to show to respondents.
  • 300-400 CATI, using possibility sampling method: Since the whole procedure is totally controlled and monitored by computer, CATI provides qualified data with low cost and in limited timing. However, no visual aids can be shown in CATI, and the quesionnaire may needs to be designed within 10 min.

4.The theoretic base of AdTrack™

What is the ad effectiveness: It includes the psychological effect and purchasing effect.

Psychological effect. As we already know, through the advertising, consumers' perception towards certain product involves six continuous stages. Normally, after experiencing the six stages, the consumers will be finally evoked to purchase the product with influence of promotion. To express the ration of knowing, understanding, likeability, and purchasing intention by graph, which is called communicating range modality. It clearly shows the proportion of the consumers who reaches each stage of the communicating level of the brand. The measured change of the modality before and after the campaign is just the psychological effect of the advertising. According to this, clients can generally judge whether the prospective psychological effect is achieved or not.

Purchasing effect. The key to judge an advertising is to see whether it promotes the consumers to buy the product or not, i.e. the purchasing effect. The purchasing effect can be measured by investigating: (1) if the consumers ever seen the advertising? (2) do they bought the advertised product? The purchasing effect can be measured by advertising effectiveness index (AEI).

¡¡a£ºconsumers who were reached by the advertising and purchased the product.

¡¡b£ºconsumers who were not reached by the advertising but purchased the product.

¡¡c£ºconsumers who were reached by the advertising but never purchased the product.

¡¡d£ºconsumers who were not reached by the advertising and never purchased the product.

The theory of the formula is: even though never seen the advertising, still b/(b+d) consumers purchase the advertised product. Therefore, the number of the ones who are really evoked by the advertising is a (who have seen the advertising and purchased the product) minus (a+c) * b/(b+d) (who purchased the product because of the reasons other than the advertising). AEI is the total number of consumers divided by this figure. The higher the AEI is, the better effectiveness the advertising achieved.

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