词汇 | call centre |
释义 | call centreWord family nouncallercallingcall centrecalling cardcall optioncall signcalltimecall waitingverbcall ˈcall ˌcentre British EnglishBrE, call center American English ●○○ noun [countableC] an office where people answer customers’ questions, make sales etc by using the telephone rather than by meeting people 电话客服中心,呼叫中心〔回答客户问题、销售商品等〕 Examples from the Corpus call centre• Telephone experience, especially in the expanding call centre area, is valued.• But to include call centre work in this category is absurd.• Some colleges are now offering short courses on call centre techniques.• The extreme example of this is the call centre, where time spent on refreshment breaks is often deducted from pay. From Longman Business Dictionary LBED_06_acall centreˈcall ˌcentre British EnglishBrE, customer service center American EnglishAmEMARKETINGCOMMERCE an office where people answer customers’ questions, make sales etc over the telephone → centreIBM has opened a call centre in Ireland to provide worldwide PC support. |
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